Booking & Cancellation Policy

Booking Policy

Participants are assumed physically and mentally fit for the activity and choice of participation in activities organized by SG-Trekkers, is solely taken by them without any influence from others.

Participants suffering from any medical disorders, illness should inform to SG-Trekkers in advance before registering for the activity.

Booking for all activities will be done on a first-come-first-served basis.

A phone confirmation before making the payment is recommended to understand the facts about the activity and help participants to make decisions.

The participant needs to deposit a minimum of 50% of the activity fees amount at the time of registration. The remaining amount should be deposited 15 days prior to the departure else the booking is liable to be cancelled with no refund. Payments can be made through Bank Transfer & Mobile Banking only.

Registrations can only be confirmed after receipt of the booking amount as per the activity registration process.

SG-Trekkers reserve all rights of admission for any type of activity announced by SG-Trekkers. Also, to restrict or cancel the admission of an individual or a group.

SG-Trekkers reserve all rights to modify/change the venue/dates/itinerary or cancel the activity if any unforeseen problem arises or if the management thinks so. SG-Trekkers will not be liable to refund booking charges in such a case.

Any incidental/additional expenses incurred during any type of activity shall be borne by the concerned participants.

How to book ?

To reserve your place on one of the tours, visit our website (www.sgtrekkers.in), choose your tour & go through all the tour details. There are two ways to make a booking – online and over the phone/email.

1. Online booking is made via the ‘Proceed Booking’ button available on each tour page. You should complete the booking form and submit it with all details.

2. Alternatively, you can call/e-mail us all the necessary booking details.

In both cases, you need to deposit a minimum of 50% of the tour price per person per trip at the time of registration. You can pay via an online bank transfer. Once we confirm your booking & payment receipt, we’ll send you comprehensive information regarding the trip to ensure you are fully prepared for your adventure trip.

Note: Some trips require a non-refundable additional deposit or instant payment for a permit. In these instances refer to the individual trip notes for details.

Railway Booking

It is not possible for SG-Trekkers to ensure that the Group/Participants will get railway reservations (reserved for Participants on their behalf) together or in the same compartment because of random seat allotment by IRCTC Computerised System.

Medical Disclaimer

It is most essential to be fit and fine before heading for any activity.

While planning your trip, it is preferable to have a medical fitness check-up done.

If suffering from any kind of allergy or ailment, do carry proper prescribed medicines to prevent serious health problems including heatstroke, severe headache, cough, dehydration, and hypothermia.

Participants suffering from chronic conditions like asthma, bronchitis, blood pressure, migraine, diabetes, etc. should seek their physician’s advice before coming.

You are joining an outdoor activity where any incident (reasons beyond control like Natural calamities, riots, political uncertainty, public transport failure, etc.) can happen & you agree that the organizer shall not be held responsible for any accident, mishap (including death) caused by any circumstances.

Cancellation Policy

If you wish to cancel your booking, you must notify SG-Trekkers in writing. Once SG-Trekkers receives your notice, the cancellation will take effect subject to the following:

Standard Trip Cancellation Charges

No. of days prior departure timeCancellation charges on actual fees
< 24 Hrs100%
1-3 Days50%
4-7 Days20%
> 7 Days10%

Trip + IRCTC Ticket Cancellation Charges

No. of days prior departure timeCancellation charges on actual fees
0-15 Days100%
15-30 Days75%
> 30 Days10% + IRCTC Ticket Cancellation Charges

Booking after cancellation will be treated as a fresh booking for all-purpose.

The tour price is quoted as a package. No partial refunds or credit will be given for services not used. Any amount forfeited, which has not then been paid to SG-Trekkers by you, maybe recovered from you by SG-Trekkers as a debt due and payable.

In case of tour cancellation by SG-Trekkers under any controllable or beyond circumstances, SG-Trekkers reserves the right to decide the refund amount for each participant.

You will not be entitled to claim any additional amounts or seek any compensation for any injury, loss, expenses, or damage (either direct or consequential) or for any loss of time or inconvenience which may result from such cancellation.

SG-Trekkers reserves the right of cancellation or refund for participation in any tour organized by SG-Trekkers.

Refund Policy

Refunds if any, for modification or amendments or transfer or cancellations of any tour shall be paid directly to the guest by ‘A/C payee’ cheque or Bank Transfer, in Indian Rupees.

All refunds will be processed within 15 working days of the request receives.

No refund shall be payable:

For any missed / unused services of the tour including the meals due to whatsoever reason.

Where full deposit is required to be paid in advance to the concerned authorities of SG-Trekkers to confirm the reservation.

If services of the tour are modified, varied, amended, cancelled, or not utilized.

If any guest decides and/or is required to cancel the tour due to any changes made in the rules by the concerned Government.

If the tour is indefinitely postponed/cancelled due to natural calamity, riots, political calamities or any other unforeseen calamities.

WHY TRAVEL WITH US?

  • Responsible travel
  • Safest adventure holidays
  • Authentic & innovative itineraries
  • Best price guarantee & hassle free
  • Trusted by more than 9,000 travellers

Payment Terms

1. Google Pay: 9923450044

2. UPI ID: sgtrekkers@hdfcbank

3. Bank Transfer

HDFC BankBank Name
SG TrekkersAccount Name
Current AccountAccount Type
50200046388704Account Number
HDFC0003649Bank IFSC

Please Note

Payment does not automatically ensure entry to the activity. Before transferring the amount, kindly confirm with SG-Trekkers for the availability of seats.

If the amount is transferred without consulting, the registration will not be considered.

Registration is only confirmed for the participant who makes the payment.

In case of any difficulty in making payment, please drop a mail at contact@sgtrekkers.in or call 099-2345-0044..

Get a Question?

Do not hesitage to give us a call. We are happy to talk to you.

(+91) 99-2345-0044
Mon-Fri, 08:00 – 21:00

sgtrekkers@gmail.com

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Why Travel With Us?

  • Responsible travel
  • Safest adventure holidays
  • Authentic & innovative itineraries
  • Best price guaranteee & hassle free!
  • Trusted by more than 9,000 travellers
  • “Climb mountains, not so the world can see you, but so you can see the world.”

    David McCullough Jr.
  • “Mountains are not stadiums where I satisfy my ambition to achieve, they are the cathedrals where I practice my religion.”

    Anatoli Boukreev
  • “The mountains are calling and I must go.”

    John Muir
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